Please find details regarding the return and refund policies for Verizon Wireless below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Verizon Wireless so others can benefit from what
Merchandise that is returned to Verizon must be in undamaged condition and be accompanied by the original receipt. It is also important that you pack the merchandise in its original shipping container. refunds will only be given to those whose names appear on the original receipt. Merchandise that you have purchased from specific Verizon stores can only be returned to that store only.