Please find details regarding the return and refund policies for Urban Outfitters below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Urban Outfitters so others can benefit from what
There are 3 options for returning items to Urban Outfitters:
- By using the pre-paid return label included with the original shipment.
- By mailing the return to:
30 Industrial Park Blvd.
Trenton, SC 29847
Attn: Returns Dept.
- By returning the item to an Urban Outfitters store in the US or Canada. In store returns must be accompanied by the packing list.
If an item that you purchase from Urban Outfitters has been reduced in price within 14 days after the shipment date, you may contact UrbanOutfitters.com to obtain a price adjustment. Adjustments can only be issued for purchases made online.
Free Pick Up of Returns
If you use the pre-paid shipping label to return an item, the USPS provides free pick-up service. A pickup can be requested on the USPS website.