Understanding Macy’s Price Match Policy

Macy’s Price Match Policy provides with one of the best deals and offers available at its department stores or on its official website.

The item, available at a comparatively lower price than the one that you paid for results in a matter of price adjustment. You can easily make use of their price adjustment policy to claim for the refund of the difference mentioned.

Let us dive in to know for how exactly you can make use of the Macy’s Price Match Policy in order to save more on shopping.

Macy’s Price Match Guide

macy's logo

Here’s a simple guide on how you can easily use this policy reforms to get the desired amount difference on a product.

In the case of Macy’s, it does not provide the facility of price matching to its other competitor firms.

It’s only policy available works for the case of price adjustment, i.e. the refund of the price difference of the same product. This policy approves for both online and stores purchases at Macy’s.

Factors of Price Match

macys price match procedure

There’s a few certain rules or criterion in Macy’s Price Match Policy that you need to go through. If your purchase item seems to fit the below-mentioned criterion, then you can apply for the claim of the price difference.

In case of the purchase online

The items you bought on the official site of Macy’s, i.e. macys.com, follow some different factors.

  1. The time difference to compare the lower price of the identical item you want to claim for counts from 10 days of your purchase.
  2. The mode of payment plays an important role in making your refund. The same method of payment will take place.
  3. Availability of the product also counts in for an important factor in making refunds.

Also, check out the similar Best Buy Price Match Policy which provides you 10 days to Price Match your product.

In case of the purchase at Macy’s store

macy's store front

The same above-mentioned factors apply in case you made your purchase via Macy’s official outlet or stores.

Note: It also provides with a time extension period of about 14 days in case of purchase of an Apple iPhone. Whereas in the case of other Apple products, the time period extends up to 30 days from purchase.  

Hence, the price adjustment takes place with the above-referred factors at Macy’s.

The procedure of Price Adjustment

This procedure requires you to follow a few simple steps in order to claim the refund of the amount difference.

  1. You require to present the original receipt of purchase for verification of the product.
  2. Also, provide with the order number so as to track your purchase info.
  3. In the case of online adjustment, you can directly apply for it via their official site mentioned earlier.
  4. Need to show the required documents for verification and authentication process of the item.

Finally, after following this process Macy’s will provide you with the refund of the difference you claimed for.


Both online and official stores of Macy’s operate separately. And so in the case of price adjustment too, there are a few exceptions.

  1. Not all items are available at both online and official stores.
  2. Some items available on the website does not mean that the stores might carry the same.
  3. Also, the pricing of items is different in both cases, i.e. online and its stores. So, you cannot claim the price difference at its store, for an item you purchased online.
  4. Purchase coupon or discounts offered in online purchase, does not apply in case of adjustment via stores. And vice-versa.
  5.  Free shipping charges or rewards available in online purchase does not count in case of Macy’s store purchases.

Note: Keeping the privacy policy of the customer in mind. Macy’s does not allow any third person applies for the required price adjustment.

Gift Cards and Vouchers at Macy’s

Macy’s offers with the price adjustment facility in case of gift cards or vouchers purchased via online or its stores. You can easily redeem the cards and e-vouchers on both online official platform and Macy’s stores.

How so ever, the redeeming of awards or bonuses only takes place in Macy’s stores and not on its website or online.

Understanding Pricing Policy of Macy’s

Due to the pricing factors of items at Macy’s, the Price Match scenario experiences some glitch. It generally happens in some special cases of variation in prices of the products.

The most common period of such price change occurs in the clearance sale. Since it keeps on decreasing the price as long as the stock availability prevails.

Also, Special Purchase deals or prices usually depend on stock availability. Supplies tend to deplete due to lesser production of items. Sometimes these items are made especially for such special purchase or clearance sales, etc.

So, in all such cases, the possibility of applying for Price Match reduces. This occurs due to the price fluctuation in such special cases.


Macy’s do price match?

In the case of Macy’s, it does not provide the facility of price matching to its other competitor firms.

Macy’s Price Adjustment Policy is?

Yes, you can go for the price adjustment at Macy’s but as per the procedure they allow.

How much time extension Macy’s provide?

It provides a time extension period of 14 days from the date of purchase.

Do Macy’s price adjust in gift cards or vouchers?

Yes, Macy’s do offer the price adjustment in gift cards or vouchers.


macy's store

Macy’s provides with one of the best services and products in the shopping sector. It’s one of the biggest growing shopping firms in today’s date.

This guide to Price Match at Macy’s will help you to save more money while you go shopping next time. This article aims at enlightening you for how you can get the price difference for an item of purchase.

Now I hope that you can easily claim for the refund of the difference of the item you think falls under the above-mentioned factors. You can apply for the same by either contacting Macy’s at 1-800-289-6229  or by submitting it via secure online form.

I expect that this article proves to be effective for such future encounters. Share this price match process to your friends or family, and it may help them to save more on shopping.

If you still got more queries on your mind then you can ask those by writing it down in the comment section below. I will try my best to find the solutions to your queries as soon as possible. Thanking you for your patient reading.

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