Toys R Us Returns and Refunds

Please find details regarding the return and refund policies for Toys R Us below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Toys R Us so others can benefit from what
you learned.

Toys R Us has an easy return policy for customers. If there is something that you do not like or that you do not need, then you can return or exchange it within 90 days of the purchase date. The store does accept returns for purchases made online. The item can be mailed to the store, and a refund will be given in the same way the initial payment was made. Products should remain in the original packaging and with the receipt. If an item is shipped for a return, then fees will be deducted. The store does have the right to refuse refunds on select items.

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