TJ Maxx Returns and Refunds

Please find details regarding the return and refund policies for TJ Maxx below. We encourage you to leave a
comment regarding your experience requesting a return or refund from TJ Maxx so others can benefit from what
you learned.

TJ Maxx customers can return or exchange merchandise within 30 days of purchase with a receipt. If a check was used to pay for the item, a 10 day waiting period is required for a cash refund. Returns without a receipt or if it’s outside the 30 day window, a store credit will be issued. Items returned with a gift receipt will also be issued store credit or the item may be exchanged.

TJ Maxx won’t accept merchandise that appears used and products such as swimwear and intimate apparel must still have their price tags secured on.

Returning jewelry items must be done at the jewelry counter of TJ Maxx stores that carry said item. Other restrictions may apply.

Due to fraudulent activity throughout retail stores, TJ Maxx holds the right to limit or decline returns based on their refund verification system. Contact information as well as a photo ID and your signature are required for all returns that don’t include a receipt (or gift receipt). They may also require customer signature for returns that do have a receipt. Always keep your receipt to make the return process easier and faster.

Leave a Comment