Ticketmaster Returns and Refunds

Please find details regarding the return and refund policies for Ticketmaster below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Ticketmaster so others can benefit from what
you learned.

Consumers who buy tickets from Ticketmaster for events that are later cancelled are usually issued an automatic refund, requiring no effort on their part. Those who bought their tickets at a retail outlet can take the tickets back to the same place to receive their refund. Events that are rescheduled may also be eligible for a full refund, but these decisions are frequently the domain of the individual performers or teams. Affected consumers are urged to contact Ticketmaster for assistance if their event has been postponed. Ticketmaster may even be able to help if tickets are lost or stolen.

People who use the option to print out their own tickets at home after buying them from Ticketmaster can reprint the tickets if they have become damaged, lost or destroyed. This feature can be accessed through a link provided in the confirmation email.

Many participating venues offer consumers refunds or exchanges up to 72 hours after purchase.

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