Please find details regarding the return and refund policies for Sports Authority below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Sports Authority so others can benefit from what
you learned.
All online purchases must be returned to the online store, not to a local store. You may return online purchases by two methods – listed below. All returns must adhere to the following criteria:
Customers may ship using their own labels.
- All returns must be in good condition with all parts and paperwork included in the package.
- Missing parts or damage will negatively impact value.
- If possible, return items in original shipping containers and use original packing materials.
- Complete the return questionnaire on the packing slip and include this with your returned items.
- Return items within 30 days of delivery.
- Returned gifts will be refunded to the purchaser.
- Customers may use pre-paid shipping labels, included with all purchases.
- Affix the entire pre-paid label to the front of the return package.
- Do not add postage. The postage is covered by the label and will be deducted from the the item’s return price.
- Ship the package by the United States Postal Service (USPS) only.
- Address the package to the following: www.sportsauthority.com, Returns Department, 7601 Trade Port Drive, Louisville, KY 40258.
- Ship using United Parcel Service (UPS) or insured parcel post (USPS).
- Pay for postage. We cannot accept packages with unpaid postage.