Sports Authority Returns and Refunds

Please find details regarding the return and refund policies for Sports Authority below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Sports Authority so others can benefit from what
you learned.

All online purchases must be returned to the online store, not to a local store. You may return online purchases by two methods – listed below. All returns must adhere to the following criteria:

  • All returns must be in good condition with all parts and paperwork included in the package.
  • Missing parts or damage will negatively impact value.
  • If possible, return items in original shipping containers and use original packing materials.
  • Complete the return questionnaire on the packing slip and include this with your returned items.
  • Return items within 30 days of delivery.
  • Returned gifts will be refunded to the purchaser.
  1. Customers may use pre-paid shipping labels, included with all purchases.
  • Affix the entire pre-paid label to the front of the return package.
  • Do not add postage. The postage is covered by the label and will be deducted from the the item’s return price.
  • Ship the package by the United States Postal Service (USPS) only.
  • Customers may ship using their own labels.
    • Address the package to the following:, Returns Department, 7601 Trade Port Drive, Louisville, KY 40258.
    • Ship using United Parcel Service (UPS) or insured parcel post (USPS).
    • Pay for postage. We cannot accept packages with unpaid postage.

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