Spirit Halloween stores accepts returned items within 14 days of their original purchase. The returned items must still be in their original packaging and have no signs of wear or use. During the Halloween season, online purchases can be returned in stores. The rest of the year, purchases may be returned online. All items except supreme or mascot costumes can be returned, though Prestige, Grand Heritage, and Theatrical costumes may only be returned online.

Spirit Halloween Stores gladly accepts returns and will even cover return shipping charges. No exchanges are allowed due to high stock demand, but you can return a product and order a new one at the same time. Shipped items have detailed return instructions with them, and you can get more help at the Returns and Exchange Center online.