Samsung Returns and Refunds

Please find details regarding the return and refund policies for Samsung below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Samsung so others can benefit from what
you learned.

Samsung offers consumers a 30-day money back guarantee. Requesting a refund from this retailer involves an easy online process that requires only the entry of the order number and the customer’s email address to be implemented. Refunds are usually credited back to the consumer’s credit card within five to seven business days. Those who pay for their merchandise with cash, money orders, checks or wire transfers will need to contact Samsung’s customer service department to make arrangements for an alternative method of refund payment. Consumers also have the option of canceling the order at any time before the product is shipped.

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