Sallie Mae customer service

Quickly locate Sallie Mae technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Sallie Mae page at any time.

Phone: 888-272-5543

  • How to reach a live person:

    • Following the prompts
      Press 2
      Press 0
      Enter account number or soc sec number if you have an account, or press 3 for a new account
  • Hours of Operation:

    • Mon–Thurs: 7am–8pm CT
      Friday: 7am–7pm CT
  • Email:

    • [email protected]
  • Customer service link:

  • Main Company URL:

  • Description:

Leave a Comment