Please find details regarding the return and refund policies for Saks Fifth Avenue below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Saks Fifth Avenue so others can benefit from what
You may return or exchange an item in proper condition accompanied by the receipt within 30 days. After 30 days, the credit is calculated using the current sales price. Purchases of watches, jewelry, electronics, and sale merchandise are final after 30 days. SAKS FASHIONFIX purchases are not accepted for return in stores, or after 30 days. Personalized, monogrammed, and gourmet purchases are final.
Items purchased on www.saksfifthavenue.com may be returned to a store or by using the USPS pre-printed label and return form. Shipping charges will be deducted from your refund. However, you may choose a different carrier, at your expense.
If you wish to exchange an item for a different size, standard shipping is free on the new order and a refund will be issued for the returned merchandise upon receipt and processing.
Saks Fifth Avenue employs electronic analysis of return patterns and reserves the right to restrict or refuse transactions.
Please call Customer Service at 1-877-551-7257 for further assistance.