Please find details regarding the return and refund policies for Ross below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Ross so others can benefit from what
The refund verification system will accept a limited amount of refunds for merchandise that is not accompanied by a receipt, but those refunds will only be issued in the form of store credit. The same thing applies to items that have a receipt that is older than 30 days.
Items that have been used, worn, washed or damaged in any way will not be eligible for a refund or an exchange. If items have been paid for with a check, Ross requires that the consumer wait five days for the check to clear before a refund will be issued.