Roku customer service

Roku is an online video streaming device that provides content through the use of set-top hardware devices. Roku provides technical support via phone, email and traditional mail for their customers.

Phone: 816-272-8106

  • How to reach a live person:

    • Press 4
      Press 2
  • Hours of Operation:

    • Monday through Saturday 8AM to 8PM PDT
  • Email:

  • Customer service link:

  • Main Company URL:

  • Description:

    • Roku outsources its support to India. You will get connected to someone fairly quickly but likely won’t get your issue resolved unless it fits into their script. In addition, don’t expect a new unit as a replacement, as Roku “reserves the right” to send you a refurbished unit as a replacement. According to their Warranty, “Roku will either repair the unit or replace the unit with
      either a new or rebuilt Roku Product, at its option”, which is a bit disturbing.

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