Rite Aid Returns and Refunds

Please find details regarding the return and refund policies for Rite Aid below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Rite Aid so others can benefit from what
you learned.

Rite Aid offers customers a generous customer satisfaction guarantee on the products that it carries. When products are returned within 30 days of the receipt date, customers can receive an exchange, credit or merchandise credit according to the following guidelines for returns.

Returning Rite Aid Brand Products

All Rite Aid brand items are backed by the store’s 100 percent customer satisfaction guarantee. Customers can return used or unused items with an original receipt to receive a full refund.

Returning Other Items with a Receipt

When items are returned within 30 days of the receipt date, Rite Aid offers customers an exchange, credit, refund or store credit via a Rite Aid Merchandise Return Card.
Opened or unopened beauty products covered under the “Don’t Pay for Your Mistakes” Guarantee can receive a full refund when the original receipt is presented within 30 days.

Returning Other Items without a Receipt

Customers who return an item without a receipt will receive a Rite Aid Merchandise Return Card for the lowest retail selling price of the item within the last 30 days. Customers can also choose to make a product exchange.

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