QuickBooks Returns and Refunds

Please find details regarding the return and refund policies for QuickBooks below. We encourage you to leave a
comment regarding your experience requesting a return or refund from QuickBooks so others can benefit from what
you learned.

The majority of QuickBooks products are covered by a 60 day satisfaction guarantee. However, some products are excluded, such as resource guides, lab packs and software purchased in bulk. Those wishing to receive a full refund on their product will need to get in touch with Intuit within 60 days of the product’s purchase.

The procedure for obtaining a refund will vary depending on where the product was purchased. Products purchased directly from Intuit can be returned by contacting their customer service department by phone. Physical products can be returned by filling out a return form and sending it back to Intuit through a traceable shipping method. It may take up to 10 business days for a credit card refund to be processed or a check to be mailed out.

Products purchased through third party retailers should be returned to the retailer. If the merchant does not accept returns, the product can be returned to Intuit within 60 days of purchase. A refund check will be sent within 4 weeks after the return has been accepted.

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