Please find details regarding the return and refund policies for Petsmart below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Petsmart so others can benefit from what
Purchases made in the store are returned in a similar way. If the purchase was made within the last 60 days, the purchase price is refunded back to the original credit card. Cash refunds are given in the case of cash or debit card purchases. Purchases made by check are refunded with cash as long as the check was written at least 10 days prior, otherwise a merchandise card is provided. For returns more than 60 days after the date of purchase, or if the receipt is unavailable, bring valid identification to complete the return, which will be refunded with a merchandise gift card.