Office Depot’s policy is that any item can be returned for any reason at any time. A few exceptions to this exist, however. Some products, such as Office Depot Brand ink and toner as well as Office Depot Brand office supplies can be returned for an exchange or a refund by the consumer within 30 days of purchase. Furniture will only be accepted for exchange or refund if it is returned within 15 days of purchase and is still in its original packaging and has not been assembled. An original receipt is necessary to process all transactions.

If ink, toner or office supplies are being returned without the original receipt, the transaction cannot be processed unless the consumer provides valid government identification. Refunds of this nature will be made in the form of an Office Depot gift card.

Phone cards and pre-paid gift cards are not eligible for exchange or refund.