Nero customer service

Nero is a software package of multimedia tools such as video editing, music transfer and Blu-ray creation tools. Nero runs on Windows-based PC’s only. Nero offers customer service through email form only. There is currently no phone support.

Phone: 818-956-7551

  • How to reach a live person:

    • Press 1 for English
      Hold on for a customer service rep
  • Hours of Operation:

    • Mon-Fri: 9am-8pm EST
  • Email:

    • [email protected]
  • Customer service link:

  • Main Company URL:

  • Description:

    • Technical support is available at 888-309-4212. Here is the disclaimer on the Nero site for using ths number:

      “This hotline is at your own expense. The charge is $1.29 a minute. You get charged the minute the phone is answered, not while you are on call waiting.”

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