Please find details regarding the return and refund policies for Michaels below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Michaels so others can benefit from what
you learned.
If the customer does not have a valid receipt, Michaels will give the customer a refund at the lowest price of the item within the last three months. When it comes to items that have been opened, electronic items are returnable if they are still in new condition.
There are some items that Michaels does not accept in returns, including gift cards and items that have been used. Seasonal items and custom floral arrangements are not refunded without a receipt.