LensCrafters Returns and Refunds

Please find details regarding the return and refund policies for LensCrafters below. We encourage you to leave a
comment regarding your experience requesting a return or refund from LensCrafters so others can benefit from what
you learned.

New glasses and prescription sunglasses can be returned for refund or exchange within 90 days from the date of purchase.

You can return eyeglasses, provided they are in resalable condition, to Lenscrafters at any time and for any reason within the 90 day period. If you exchange your glasses for another pair, the price will be adjusted depending on how much the new pair costs. The 90 day guarantee does not cover damage caused by scratches or accidents.

Lenscrafters also offers an optional one year protection for eyewear. It covers regular wear and tear, as well as accidents that could occur during normal handling. More information on the one year protection plan can be obtained by visiting a Lenscrafters location or by calling customer service at 1-877-753-6727.

Cleaning and adjustments are offered for free as long as you own your glasses. To use this service, all you need to do is to visit a Lenscrafters location near you.

Leave a Comment