Lenovo Returns and Refunds

Please find details regarding the return and refund policies for Lenovo below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Lenovo so others can benefit from what
you learned.

Lenovo offers full refunds on products in their original packaging in the event on an error on the part of Lenovo. All other returns will be subject to a 15 percent restocking fee. Customers must return items in undamaged condition and in the original packaging within 21 days of purchase to be eligible for a refund. A Return Merchandise Authorization must be obtained by the customer before a refund can be issued. This can be done by calling 1-866-428-4465 and speaking with a company representative. Refunds will not be issued for gift cards for any reason, nor will they be replaced if stolen or lost, and they are not redeemable for cash.

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