Please find details regarding the return and refund policies for Kmart below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Kmart so others can benefit from what
you learned.
Kmart offers a 90-day guarantee on most merchandise, although the original receipt is required for all products. Consumers may also be asked to present a photo ID when requesting a refund or an exchange. Merchandise must be in original packaging and all accessories must be present for the refund or exchange to be issued.
Some merchandise cannot be returned it the items have been removed from their packaging. These items include movies, music, video games and computer software. Prescription drugs and special-order jewelry are not eligible for refund or exchange.