Please find details regarding the return and refund policies for Kindle below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Kindle so others can benefit from what
Books purchased from the Kindle Store may be returned within seven days of purchase. Books from the Kindle Store received as a gift may be exchanged for an Amazon Gift Card before the gift has been accepted. A Kindle subscription may be cancelled at any time. Apps, music, and video from the Amazon Appstore are non-refundable. A Kindle device may be returned within 30 days of the customer receiving the device and only if it was purchased directly from Amazon. Customer must follow proper return procedures including packaging, attaching a shipping label, and taking the package to a drop-off location. Each Kindle, no matter where it was purchased, comes with a one year limited warranty and may be brought to Amazon for service under this warranty.