Please find details regarding the return and refund policies for Ikea below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Ikea so others can benefit from what
Ikea requires a receipt for all exchanges and returns. Refunds are given in the same manner that items were paid for. For instance, a customer who has paid cash will be given a cash refunded, and those who have paid with a credit card will have the refund amount credited back to their card. Mattresses, however, are only eligible for exchange. Photo ID will be required for all exchanges and refunds. Merchandise accepted for exchange and return should be unused, and in the original packaging. Consumers requesting refunds or exchanges should do so within 90 days of purchase.
Merchandise purchased online or over the phone can be returned under the same conditions as described above. However, shipping and and handling charges may apply.