Home Goods Returns and Refunds

Please find details regarding the return and refund policies for Home Goods below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Home Goods so others can benefit from what
you learned.

As always, customers come first at HomeGoods. If a customer is dissatisfied with a purchase, it may be returned to HomeGoods within 30 days, along with the register receipt. Customers may ask for an exchange or a full refund. If 30 days have elapsed, or merchandise is eligible for return but is returned without a receipt, the customer may still receive store credit. HomeGoods urges customers to keep their receipts in the event that merchandise needs to be returned.

Gift receipts cannot be refunded but may be exchanged or returned for store credit. Other restrictions may apply.

Merchandise returned without a valid receipt or gift receipt must be accompanied by a valid ID such as a driver’s license, state-issued photo ID card or military ID. Customer signatures may be required on all returns, with or without a receipt. Our Privacy Notice provides full details on how HomeGoods stores and uses customer information.

Return fraud and return abuse are commonplace and sometimes difficult to detect. To prevent fraudulent returns, HomeGoods has implemented a series of refund verification systems. Returns are processed and tracked to help administer HomeGoods’ loss prevention program. Based on the outcome of this processing, customer returns may be limited or declined.

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