Since Goodwill provides quality new and used items at reasonable prices, they are unable to issue cash refunds. Please keep in mind that Goodwill is a non-profit organization. Goodwill works to provide employment opportunities and training to those who have difficulties finding work due to a disability, lack of education or lack of experience.

For those unsatisfied with their purchase, Goodwill offers the following guidelines:

• In store credit will be issued for clothing within ten days of purchase with tags and original receipt.
• All other items are sold as is.
• Sale items are not returnable.
• Price adjustments are not given.
• Sale prices are in effect for the day of sale only.
• Please have ID available when requesting in store credit.