Please find details regarding the return and refund policies for Gander Mountain below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Gander Mountain so others can benefit from what
Refund applied to original payment type minus shipping & handling.
Exchanges sent promptly.
Gander Mountain brands guaranteed against defective workmanship/materials, excludes normal wear and tear.
Other branded products 1 year.
Other manufacturer’s defective footwear 1 year with receipt.
Firearms/Shooting supplies not returnable.
30 day return policy applies:
All Electronics unopened and unused refund/exchange
Opened electronics exchange for same only
Defective electronics after 30 days return to manufacturer
Ice houses, kayaks, and tents refund or exchange unopened/unused
Opened/Used exchange subject to 10% restocking fee.
Tree stands refund/exchange unopened.
Not Returnable if opened
SUMMIT PROTECTION PLAN:
Return/Exchange within 30 days return to Gander Mtn. store
More than 30 days call 1-866-257-6543
Send returns, fully insured, with back of packing slip filled out.
No COD/freight collect returns. Will be refused and charged a 20% restocking fee.
Gander Mountain Customer Returns Center
5398 Martin Luther King, Jr. Highway
Greenville, NC 27834
Return to Gander Mountain Store with original packing, slip, valid photo ID and credit card used.
Please keep original packaging and call for further instructions.