Gander Mountain Returns and Refunds

Please find details regarding the return and refund policies for Gander Mountain below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Gander Mountain so others can benefit from what
you learned.

Within 90 days of purchase refund or exchange provided for any item.

Refund applied to original payment type minus shipping & handling.
Exchanges sent promptly.

Exceptions:

Gander Mountain brands guaranteed against defective workmanship/materials, excludes normal wear and tear.

Clothing/Footwear Lifetime

Other branded products 1 year.

Other manufacturer’s defective footwear 1 year with receipt.

Firearms/Shooting supplies not returnable.

30 day return policy applies:

All Electronics unopened and unused refund/exchange

Opened electronics exchange for same only

Defective electronics after 30 days return to manufacturer

Ice houses, kayaks, and tents refund or exchange unopened/unused
Opened/Used exchange subject to 10% restocking fee.

Tree stands refund/exchange unopened.

Not Returnable if opened

SUMMIT PROTECTION PLAN:
Return/Exchange within 30 days return to Gander Mtn. store
More than 30 days call 1-866-257-6543

Send returns, fully insured, with back of packing slip filled out.
No COD/freight collect returns. Will be refused and charged a 20% restocking fee.

Gander Mountain Customer Returns Center
5398 Martin Luther King, Jr. Highway
Greenville, NC 27834

Return to Gander Mountain Store with original packing, slip, valid photo ID and credit card used.

Damaged Shipments

Please keep original packaging and call for further instructions.

1-888-5GANDER

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