Please find details regarding the return and refund policies for Estee Lauder below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Estee Lauder so others can benefit from what
- Send in your item in the original package it came in with the Return Merchandise/ Exchange section on your invoice completed.
- Save a copy of your completed invoice in case ESTEE LAUDER needs to see it again.
- Use UPS or a reputable Parcel service to mail in your merchandise.
- Please allow for a time period of 7 to 10 business days for your exchange or refund to be processed.
- Please call 877-311-3883 or send an email to: [email protected] for any further assistance.
- Please be ready to provide your email address and telephone number to the customer service department.
- When you receive your package, please inspect it for possible damage.
- Please do not discard any components of your package.