Discount Tire Returns and Refunds

Please find details regarding the return and refund policies for Discount Tire below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Discount Tire so others can benefit from what
you learned.

Discount Tire Direct seeks your complete satisfaction. If you are unhappy with the item you bought or you no longer want it, you may return it within 30 days of your purchase for a refund. In order to speed up this process, please follow the guidelines below:

  • Call 800-589-6789 ahead of time.
  • Do not remove any labels or other items that came in your package.
  • Only return your tires or wheels if they have not been used.
  • Do not use the U.S. Postal Service to mail in your item.
  • Insure your merchandise before shipping it back.
  • Include your return address.
  • Carefully pack loose materials like lug nuts and valves separately from the package containing your tires and wheels.
  • Cover your wheels with a foam sheet pad.
  • Insert a piece of cardboard between each wheel if you are shipping a box containing two wheels.
  • Use sturdy tape instead of nylon bands to secure a box containing tires or wheels.

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