Please find details regarding the return and refund policies for Dell below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Dell so others can benefit from what
The most important thing that consumers need to know about returning merchandise to Dell is that it is essential to contact a customer service representative before attempting to make the return or exchange the item. The representative will issue a Credit Return Authorization number; without this number, Dell will not accept merchandise for return.
Dell customers have 21 days to return or exchange most merchandise. Third party items, however, are subject to the return conditions of the specific companies that partner with Dell to sell them. Some non-Dell items may not be returned or exchanged at all.