Cricket Wireless customer service

Cricket Wireless is a wireless phone service provider whose business model is prepaid service. Cricket is owned by AT&T. Cricket’s network is migrating to LTE from CDMA. Cricket Wireless offers customer service by phone, chat and email.

Phone: 800-274-2538

  • How to reach a live person:

    • Press 1 for English and then just hang on the line
  • Hours of Operation:

  • Email:

  • Customer service link:

  • Main Company URL:

  • Description:

    • The above customer service number is one that is not listed on the website, but which when called, will give you an actual customer service person to speak too. Most cricket numbers like 1800Cricket and the *611 go directly to Crickets Automated System. No matter what number of buttons you push, once on the automated system you can not get to a real, thinking, helpful individual. However this number, the unlisted, unpublished, apparently for only special services number, 866-384-4425 will connect you to a live person, one that is actually nice and seems very eager to solve your problems.

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