Please find details regarding the return and refund policies for Columbia Sportswear below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Columbia Sportswear so others can benefit from what
Items can be shipped by using a carrier of the buyer’s choice. The original shipment includes a pre-printed label and return form that should be included with the item being returned. Customers are responsible for paying any shipping charges for products returned to Columbia Sportswear. For added security, it is strongly recommended to use a shipping method that is traceable.
Once the returned item has been received, it will be inspected to ensure that it is in original condition and an email will be sent to the buyer. Purchases made by debit or credit card will be refunded within 3 business days.
Items that were paid for with a Columbia Sportswear Company gift card, as well as gift returns, will be refunded through a merchandise credit. Processing and issuing this credit may take up to 15 working days. Columbia Sportswear Company merchandise credits can be used online or at any Columbia Sportswear store or outlet