Burlington Coat Factory Returns and Refunds

Please find details regarding the return and refund policies for Burlington Coat Factory below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Burlington Coat Factory so others can benefit from what
you learned.

  • You may return items you bought from a Burlington Coat Factory website in person within 30 days of your purchase.
  • Shipping fees will not be refunded.
  • If you are returning an item in person, please bring your packing slip and your personal ID card.
  • Merchandise that has been used or removed from the package it came in at the time of purchase cannot be returned.
  • You may not return any swimsuits or breast pump items you bought from Burlington Coat Factory.
  • Store bought items cannot be returned to Burlington Coat Factory’s website.
  • Please use UPS or Fed Ex if you are mailing in your item. Burlington Coat Factory will not be liable for lost packages or shipping delays.
  • Merchandise that Burlington Coat Factory buys from vendors in order to sell to customers generally cannot be returned to a store location.
  • No Cash or Credit Card refunds will be granted in person.

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