Best Buy Returns and Refunds

Please find details regarding the return and refund policies for Best Buy below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Best Buy so others can benefit from what
you learned.

If you are returning an item to Best Buy, it is necessary that you have the original receipt of packing slip. You can also bring in the gift receipt. With any return or exchange, you must present a photo identification. Almost every item can be returned in 30 days. Customers who are members of the rewards program have 60 days on select items. There are some items that are not eligible for return, and these include opened items, items that are damaged and delivery services. Customers who return Marketplace items must return the items to the Marketplace seller. Returns can be made in the store or through the mail.

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