Please find details regarding the return and refund policies for Bergdorf Goodman below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Bergdorf Goodman so others can benefit from what
Customer satisfaction is a high priority for the Bergdorf Goodman retail chain. If you are not pleased, you may return the merchandise you bought as long as it is in good, clean and unused condition. Tags and accessories should not be removed from the merchandise prior to returning it. Merchandise that is returned to Bergdorf Goodman will not be accepted if it was purchased more than six months ago. Please fill out the packing slip completely. Returns generally take 10 to 14 days to process. You may return an item you bought online or from a catalog in person at the Client Servies department. You should return any item you bought in person to the store location where you made your purchase. When you return your item, you will be issued a store credit gift card which has a value equal to the amount of money you paid for your purchase. Federal law requires a check to be issued for any merchandise that has a value exceeding $2000.