Please find details regarding the return and refund policies for Barnes and Noble below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Barnes and Noble so others can benefit from what
you learned.
Any items that you purchase from the Barnes & Noble website come with a packing slip with specific instructions for return. All items that come in shrink-wrapping must be returned unopened. Customers may return the items and packing slip to The Barnes & Noble Returns Department at 1 Barnes & Noble Way in Monroe Township, NJ 08831. You can even bring the items to a physical bookstore.
Several items are not allowed to be returned, including Nook books, magazines, PDF files and gift cards. You may return a Nook, but you must return it to a physical store or call 1-800-THE-BOOK for more information.