Barnes and Noble Returns and Refunds

Please find details regarding the return and refund policies for Barnes and Noble below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Barnes and Noble so others can benefit from what
you learned.

Barnes & Noble makes it simple to return items, whether they are purchased in the store or online. In any situation, the money is reimbursed to the original form of payment you used within two weeks. The only condition is that the items are returned in their original state.

Any items that you purchase from the Barnes & Noble website come with a packing slip with specific instructions for return. All items that come in shrink-wrapping must be returned unopened. Customers may return the items and packing slip to The Barnes & Noble Returns Department at 1 Barnes & Noble Way in Monroe Township, NJ 08831. You can even bring the items to a physical bookstore.

Several items are not allowed to be returned, including Nook books, magazines, PDF files and gift cards. You may return a Nook, but you must return it to a physical store or call 1-800-THE-BOOK for more information.

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