Banana Republic Returns and Refunds

Please find details regarding the return and refund policies for Banana Republic below. We encourage you to leave a
comment regarding your experience requesting a return or refund from Banana Republic so others can benefit from what
you learned.

All Gap, Banana Republic, Old Navy, and Athleta items purchased online can be returned to their respective retail stores. For instance, a shirt purchased on Old Navy.com can be exchanged in an Old Navy retail store for a new color.

The invoice included with an online order serves as the receipt for returns and exchanges made in-store.

Piperlime items, and items marked with “Mail Only” on the invoice can only be returned via mail, and can not be returned or exchanged at retail locations.

Once returned, the purchase price of the item will be refunded to the credit card used to initially make the purchase. Some banks may take up to 10 business days to credit the amount bank, and for funds to be available.

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