Please find details regarding the return and refund policies for American Airlines below. We encourage you to leave a
comment regarding your experience requesting a return or refund from American Airlines so others can benefit from what
you learned.
Tour package refund requests are required to be submitted to the company in writing within 30 days of the passenger’s scheduled return. These requests must include all tickets and tour vouchers as well as telephone numbers where the consumer can be reached. It usually takes between six and eight weeks for these requests to be processed.
In the event that the flight is overbooked, those who are denied boarding may be eligible for a refund provided an alternative service is not available.