ALDI Returns and Refunds

Please find details regarding the return and refund policies for ALDI below. We encourage you to leave a
comment regarding your experience requesting a return or refund from ALDI so others can benefit from what
you learned.

ALDI has return and exchange policies that vary depending on the type of product purchased.

Double Guarantee:

Any unused product can be returned, together with the original packaging and receipt to an ALDI Store Manager. You will be given a refund of the purchase price and issued a replacement product.

Any non-food Special Buy items require an original receipt to be exchanged or returned. If a product is found defective upon purchase, it can be returned for a full refund to an ALDI store. Should a product fail during its warranty period, the customer needs to contact the manufacturer to resolve the issue. If a satisfactory resolution cannot be reached, contact ALDI at:

Customer Support
1200 N. Kirk Rd.
Batavia, IL 60510

You will need to include your name, address, phone number, the name of the defective item, the ALDI item code, a description of the problem and a copy of the ALDI sales receipt.

Certain items have a special return and exchange policy associated with them. Computers and electronics can be returned within 90 days upon presentation of a receipt. Open DVD or software products cannot be returned for refund, but may be exchanged for the same product if defective. Software or DVD products can be returned unopened within 14 days of purchase if a receipt is presented.

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